Outraged of Houston
AND ANOTHER THING !!!!!!!!! I visited Starbucks today to test out my new Sony Clie TJ37, and they charge 10c a minute for wireless access !! You’d think that a skim iced grande mocha at $3.63 would be enough to snaffle some free wireless, but no, they want $6 an hour. Jakob Nielson already wrote about the level of micropayments that people are typically prepared to tolerate, and 10c a minute is NOT it!
Hopefully other people will see this and complain. Here’s my complaint to Starbucks :

I’d like you to reconsider the high cost of wireless access in your stores. I can drink $3 of coffee an hour, and snacks, and have friends around … but the $6 an hour cost if I want to play with my Sony Clie is too much.
Please think about this. You have a fantastic opportunity with this.

Let’s hope a few people pick this up and flood Starbucks with complaints.